FAQ - Frequently asked questions
We have collected the most frequently asked questions for you here. If anything is still unclear, please write to us or simply give us a call.
Test Centres and Dealers
Warranty and Crash Replacement
Accidents happen, and to help you get back on the road quickly, we offer a crash replacement service. This means you send us pictures of the frame and a description of the accident. We will then send you a quote for a cheaper replacement frame.
As bikes are often resold, Crash Replacement also applies to second owners. It applies to frames that pose a safety risk, not purely visual damage.